Ryan Burke

CounseliQ · 2025

Everyone has a worst day. This shows you what happens next.

Designing a legal AI platform from scratch

Role
Founding product designer
Duration
4 months
Team
Solo, reporting to the CEO

Three months in

It's three months after the accident. You still can't go back to work, and your family needs you back.

The bills are piling up. Nobody can tell you when you get paid, or how much.

You log every visit and fill in every form. Nobody has said why.

You don't know what's happening, or why it's taking so long.

What's happening with your case, why is it taking this long, and what are you supposed to do in the meantime?

Nothing is wrong. Nobody has time to tell you this is how long it usually takes.

120 OPEN CASESMONTH 1MONTH 2MONTH 3MONTH 4MONTH 5MONTH 6THERAPY · TUE AND THUSMTWTFSDAY 1$$$$$$$$?SETTLEMENT9:00PHYSICAL THERAPYTuesday, 9:00IMAGING CENTERYour bill is readyPHARMACYYour receiptINSURANCE CLAIMPaperwork due FridayLAW FIRM1 WEEK AGO2 WEEKS AGO3 WEEKS AGO4 WEEKS AGO5 WEEKS AGOStatus: case pendingWHAT DO YOU DO MEANWHILE?WHY IS IT TAKING THIS LONG?WHAT'S HAPPENING?